- On-site meeting
- Create Gov Gateway #
- Register on VOA Portal
- Claim up to 5 properties
- 3 months support
RV under £60,000
- Measured survey
- Submission of "Check"
- Negotiation with VOA
- Start "Challenge"
- Report savings
We offer a transparent fee structure for the Check & Challenge stages of reducing your business rates liability. Percentages are applied to the savings in rates payable over the life of the Rating List.
No performance related fees are acceptable if your case goes to a Valuation Tribunal, a new fee would have to be agreed at that stage should you wish us to appear on your behalf.
Simply depends on you, if you have completed your own VOA registration and added us as your agents, then there is no £295 registration fee. If we have to spend time on the administration of the VOA portal then it will be unavoidable.
Other than administrative tasks that cost us time/money, we limit our fees to the savings in rates payable as a result of our work, be it RV reduction or successfully claiming an allowance or rebate through our own work.
Sometimes you will receive a “Notice Requesting Information: Non-Domestic Rating” from the VOA seeking details of your occupation/lease/turnover etc. These are time consuming to complete on your behalf and we charge £135 per form to complete them for you – if you ask us to.
This is out of our hands. Following recent decisions of the Upper Tribunal (Lands Chamber) an expert witness cannot give expert evidence to the Court/Tribunal is he is rewarded on a scale related to the outcome – this prejudices his evidence and damages your case.
Very few cases are heard by the Valuation Tribunal, if yours is likely to be one of them, you will have ample time to decide whether you wish to take the matter further or just stick with the result from the “Check” and “Challenge” stages. More information about “Check, Challenge, Appeal” can be found here [read more].
The fixed price items such as “VOA Registration” are payable once the service has been provided.
The performance related fees (the percentage fees) are payable once the Local Authority issue your revised rate demands or a refund.
We practise as ChartereChartered Surveyors, and are regulated by the Royal Institution of Chartered Surveyors. We have a complaints handling procedure and operate under the RICS Dispute Resolution service. [more information].
Representing you in respect of Business Rates is an RICS Regulated activity. By starting the Check, Challenge Appeal process (CCA) you are not necessarily bound to take the dispute to the Valuation Tribunal, this decision is yours.
Business rates can increase if the VOA discover an error in their survey or change their mind on their own valuation – there are no guarantees that your Rateable Value will be reduced, – be very wary of those who do not illustrate this risk.
Always use a Chartered Surveyor.